配偶信任的向内涓滴效应:员工对同事的信任、家庭-工作增益的中介作用*

王鸿飞, 毛凯贤, 董妍

心理科学 ›› 2026, Vol. 49 ›› Issue (3) : 658-670.

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心理科学 ›› 2026, Vol. 49 ›› Issue (3) : 658-670. DOI: 10.16719/j.cnki.1671-6981.20260314
社会、人格与管理

配偶信任的向内涓滴效应:员工对同事的信任、家庭-工作增益的中介作用*

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The Trickle-in Effect of the Trust in the Spouse: The Mediating Roles of Employees' Trust in Their Colleagues and Family-Work Enrichment

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摘要

根据工作-家庭资源模型,配偶信任可能提升员工对同事的信任,进而影响同事的工作绩效。研究1通过对两家公司的172名员工和其配偶以及12名负责主管开展问卷调查,探索了配偶信任传递过程和向内涓滴效应,即配偶信任通过影响员工对同事的信任,间接影响同事的工作绩效。研究2在两个时间点采用整群抽样问卷调查的方式,以某公司的245名已婚员工和其配偶以及21名负责主管为研究对象,再次验证了信任的向内涓滴效应,并揭示了家庭-工作增益的中介作用。在理论层面,研究证实了配偶信任的向内涓滴效应,检验了其中介机制,丰富并拓展了工作-家庭资源模型。在实践层面,研究启示可以通过提升家庭领域中的信任,增进组织效能。

Abstract

Trust is an individual's positive expectation of others, which has an important impact on individuals, teams, and society. Previous studies have mostly explored the generation process of trust based on the attributes of the trustor and the trustee. Besides, trust can also be generated through transfer. Based on the work-home resources model, this study focused on two specific trust: trust in the spouse (where the employee is the trustee and the employee’s spouse is the trustor in this study) from the family domain and the colleague trust (where the employee is the trustor and the employee’s colleague is the trustee) from the work domain, and explored whether trust in the spouse has a transfer effect on the colleague trust. After exploring the transfer effect of trust in the spouse, this study also examined the trickle-in effect of trust in the spouse. That is, trust in the spouse indirectly affected the job performance of employees’ colleagues by influencing employees’ trust in colleagues. Moreover, this study examined the mediating role of family-work enrichment in the transfer effect and the trickle-in effect of trust in the spouse.

In Study 1, 172 employees (including 109 female employees) and their spouses, as well as 12 supervisors of these employees from two service companies in Jiangsu Province and Shanghai were investigated by questionnaires. This study confirmed the transfer effect of trust in the spouse, and explored the trickle-in effect of trust in the spouse, namely, trust in the spouse indirectly influenced the job performance of employees’ colleagues by influencing employees’ trust in colleagues.

In Study 2, 245 married employees and their spouses, as well as 21 supervisors of these employees from an automobile parts manufacturing company in Jiangsu Province were investigated using the cluster sampling method at two different times with a two-month interval. This study reexamined the relationship between trust in the spouse and work subsystem and examined the mediating role of family-work enrichment. The results showed that family-work enrichment mediated the relationship between trust in the spouse and employees’ trust in colleagues. Moreover, the results indicated that family-work enrichment and employees’ trust in colleagues played a chain mediating role between trust in the spouse and colleagues’ job performance.

From the theoretical perspective, first, this study confirmed the transfer effect of trust in the spouse through two sub-studies in different companies, indicating that the result is reliable and stable. This finding enriched the existing literature on trust transfer, echoed and enriched the work-home resources model, indicating that trust is one kind of important resources in the family domain. This study also provided new empirical evidence for the establishment and dissemination of trust in social life. Second, this study tested the trickle-in effect of trust in the spouse, which not only enriched the research about the trickle-in effect but also revealed a cross-domain indirect social impact, that is, the employee’s spouse could indirectly influence the employee’s colleagues in the organization through the employee. Third, based on the transfer effect and the trickle-in effect of trust in the spouse, this study examined the mediating role of family-work enrichment. This reveals how trust, as an important resource in the family domain, leads to the promotion of personal resources, and finally influences the work domain. This result not only explained the mediating mechanism of the transfer effect and the trickle-in effect of trust in the spouse, but also expanded the empirical research on family-work enrichment, and broadened the work-home resources model. From the practical perspective, this study suggests that improving trust in the spouse could promote the positive behavior of employees, improve the trust level of the work team, and enhance organizational effectiveness.

关键词

信任传递 / 涓滴效应 / 家庭-工作增益 / 工作-家庭资源模型

Key words

trust transfer / trickle effect / family-work enrichment / work-home resources model

引用本文

导出引用
王鸿飞, 毛凯贤, 董妍. 配偶信任的向内涓滴效应:员工对同事的信任、家庭-工作增益的中介作用*[J]. 心理科学. 2026, 49(3): 658-670 https://doi.org/10.16719/j.cnki.1671-6981.20260314
Wang Hongfei, Mao Kaixian, Dong Yan. The Trickle-in Effect of the Trust in the Spouse: The Mediating Roles of Employees' Trust in Their Colleagues and Family-Work Enrichment[J]. Journal of Psychological Science. 2026, 49(3): 658-670 https://doi.org/10.16719/j.cnki.1671-6981.20260314

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基金

*国家社科基金面上项目(19BSH130)

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