Psychological Science ›› 2014, Vol. 37 ›› Issue (2): 433-437.

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The Impact of Supervisor Career Support on Followers’ Organizational Citizenship Behavior: The Role of Psychological Capital

Ren-hao Ren1, Zhong-Lin WEN 3, 1   

  • Received:2012-12-25 Revised:2013-11-06 Online:2014-03-20 Published:2014-03-20
  • Contact: Zhong-Lin WEN

领导职业支持对组织公民行为的影响:心理资本的作用

任皓1,陈启山1,温忠粦1,叶宝娟2,苗静宇1   

  1. 1. 华南师范大学
    2. 江西师范大学
  • 通讯作者: 温忠粦

Abstract: Today, most organizations, if not all, used team-based work structures to organize its employees. Researchers and entrepreneurs focused on the issue that how to cultivate organizational resources to build effective work teams to improve organizational performance. Recently, the value of a supportive organizational climate had been recognized. However, there were little researches about its relationship with employees’ attitudes and behavior in work team-based organizational context. The purpose of this article is to explore how supervisor career supports influence on their direct followers’ organizational citizenship behavior under work team-based organizational structure. Sixty-six work teams (totally 303 work team members) were sampled from a large State-owned enterprise in a province from eastern China. Work team members completed a questionnaire consisting of supervisor career support, psychological capital and organizational citizenship behavior scale. Hierarchical linear modes were applied to analyze the data. When demographic and human capital variables (i.e., gender, age, marriage, educational level and organizational tenure) were controlled, hierarchical linear modeling results revealed that work team members’ supervisor career support was positively related to their psychological capital and organizational citizenship behavior. In addition, work team members’ psychological capital was a mediator between supervisor career support and organizational citizenship behavior at both group level and individual level. Therefore, supervisor career support and psychological capital were valuable interpersonal and mental resource to build efficient work team. This study extended existing researches that focused solely employees’ variables from individual level to group level, developing multilevel theory in organizational psychology research. This study also suggested several practical implications that supervisor career support and psychological capital were key elements for building efficient work teams, especially work team members’ psychological capital. Entrepreneurs should construct supportive leader-member relations to improve team members’ psychological capital and positive work attitudes and behaviors.

Key words: supervisor career support, psychological capital, organizational citizenship behavior, multilevel mediation

摘要: 本研究探讨领导职业支持对工作团队成员组织公民行为的影响机制,研究采用问卷调查法,以10个地市的66个工作团队303名成员为调查对象,在控制被试的教育程度、工作经验及人口统计学变量之后,运用多层线性模型分析领导职业支持与团队成员心理资本及其组织公民行为的关系。结果发现:(1)领导职业支持对团队成员心理资本和组织公民行为有积极促进作用;(2)无论在团队层次还是员工层次,领导职业支持对成员组织公民行为有积极促进作用,成员心理资本在二者之间起完全中介作用。

关键词: 领导职业支持, 心理资本, 组织公民行为, 多层次中介效应