Abstract:

Aim to investigate the relationship between cognitive appraisals of stress situation and job burnout, three hundred and three employees selected from two companies in Beijing and Henan completed the self-reported questionnaire. Hierarchical regression analyses indicated that challenge appraisal was positively associated with cynicism, control appraisal was negatively associated with emotional exhaustion, cynicism and reduced personal accomplishment. Further, the results also demonstrated that control appraisal positively moderated the relationship between emotional-focused coping and emotional exhaustion, and negatively moderated the relationship between problem-focused coping and reduced personal accomplishment.

Key words: cognitive appraisal, job burnout, coping strategy

摘要：

为探讨压力情境认知评价与工作倦怠的关系，选取北京、河南两家公司的303名员工进行了调查。分层结果分析发现，在控制了人口统计学因素之后，挑战评价对玩世不恭存在显著正向预测作用，控制评价对情绪衰竭、玩世不恭和成就感低落存在显著负向预测作用；进一步分析发现，控制评价在情绪中心应对和情绪衰竭、问题中心应对与成就感低落之间按的关系上具有调节作用。结果表明，压力情境认知评价是影响员工工作倦怠的重要因素。

关键词: 认知评价, 工作倦怠, 应对策略