Abstract
Pierce, Gardner, Cummings, and Dunham (1989) proposed the concept of organization-based self-esteem (OBSE) and defined OBSE to be “the degree to which organizational members believe that they can satisfy their needs by participating in roles within the context of an organization”. The concept of OBSE has caught the interest of a number of researchers (e.g., Chattopadhyay, 2003; Gardner & Pierce, 2004; Lee, 2003). However, these studies only address this concept from a single dimention. Existing literature has been criticized having shortcomings of either lack of relevance, or lack of construct validity. Studies in China have followed the Western tradition and suffer the same problems, in addition to a lack of consideration to the specific Chinese context. This paper synthesizes the qualitative and quantitive approaches, explores the distinct elements of individual organization-based self-esteem under Chinese context, and paves an avenue for future empirical research.
This paper reports an empirical study based on 26 semi-structured interviews of workers with diverse backgrounds. In interviewing these individuals, we first asked for a brief description of their work organization and their tasks at work. We then asked them four questions focused to obtain self-esteem related work experiences that will be used as units of analysis in data analyses. Following the method of concept mapping, we extracted 96 units from the interview transcripts, describing the elements of organization-based self-esteem . These units were then categorized by 15 coders and their “psychological distances” were represented in a matrix. Multidimensional scaling based on the matrix generated a “concept map” that was then culstered into four categories, representing four distinct types of organization-based self-esteem elements.
We found that the five-cluster solution best represents the results. Theoretically, organization-based self-esteem is derived from workers’ (1) work performance, (2) work roles, (3) the working unit itself. We then eleborated the meanings of these elements, and provided specific explanations in Chinese context. Performance-based self-esteem is how well workers evaluate themselves based on their performance and achievement at work. Role-based self-esteem is how well workers evaluate themselves based on role characteristics associated with their work. Unit-based self-esteem as how well workers evaluate themselves based on their membership in their organizations. Leader-based self-esteem is how well workers were treated by their leaders. Last, peer and subordinate-based self-esteem represents how they evaluate themselves based on their interactions with their peers and subordinates at work. Theoretical and empirical contributions were discussed in the end.
Key words
Organization-based self-esteem /
Concept mapping method /
Multidimensional scaling analysis /
Cluster analysis
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Yun-Hui XIE Li MA.
Exploring the Content of Organization-based Self-Esteem among Chinese Workers: Applying the Concept Mapping Method[J]. Journal of Psychological Science. 2014, 37(1): 146-149
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