Psychological Science ›› 2017, Vol. 40 ›› Issue (1): 129-135.
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卫旭华
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Abstract: Guanxi-based resource allocation is a prevalent phenomenon in China. Previous research on guanxi-based resource allocation has at least two limitations. First, guanxi exercisers and guanxi beneficiaries are two main actors in a guanxi-based resource allocation decision. However, past research mainly focused on effects of "guanxi" factors between guanxi exercisers and beneficiaries on resource allocation results, and most of them neglected effects of "non-guanxi" factors (e.g., performance of guanxi beneficiary). Second, few research examined when decision-makers adopted guanxi-based resource allocation decisions and when they neglected guanxi factors to allocate resources. Based on the above concerns, this study examined effect of guanxi beneficiary's performance on guanxi exerciser's resource allocation and explored the processes of guanxi-based resource allocation under Chinese cultural background. Based on existing theories, the present study proposed that guanxi beneficiary's performance was negatively related to over-allocated resources that guanxi exerciser gave to guanxi beneficiary, and that guanxi beneficiary's performance was negatively related to inequity of guanxi exerciser's resource allocation. In order to examine the above hypotheses, the present study designed four within-group situation-based experiments. In these experiments, participants were asked to play as a resource allocation decision-maker. They needed to allocate resource to guanxi beneficiary and another partner based on their performance. They were supposed to have strong guanxi (experiment 1, 3 and 4) or moderate guanxi (experiment 2) with the guanxi beneficiary, but have moderate guanxi (experiment 3) or weak guanxi (experiment 1, 2 and 4) with another partner. Guanxi beneficiary’s performance was manipulated at three levels, which were low performance (i.e. guanxi beneficiary’s performance was much lower than another partner’s performance), equal performance (i.e. guanxi beneficiary’s performance was equal to another partner’s performance) and high performance (i.e. guanxi beneficiary’s performance was much higher than another partner’s performance), respectively. Results of four experiments repeatedly verified our hypotheses. When guanxi beneficiary’s performance was significantly lower than another partner’s performance, guanxi exerciser would consider guanxi factor with guanxi beneficiary and allocate more inequitably extra resources to guanxi beneficiary, which significantly exceeded the resource that they deserved. When guanxi beneficiary’s performance was significantly lower than another partner’s performance, however, guanxi exerciser would not consider the guanxi factor with guanxi beneficiary and equitably allocate resource to guanxi beneficiary and another partner. These findings suggested that only when people were in an obviously disadvantageous situation, guanxi would play a compensatory role in resource allocation processes. Our findings have some implications for guanxi-based resource allocation theory and management practices. First, our findings explore the boundary conditions of guanxi-based resource allocation theory and suggest that guanxi does not always have effects on resource allocation in Chinese context. Second, our findings suggest that managers not only need to encourage employees to maintain good guanxi with them, but also need to encourage these employees to improve their performance, which could decrease the pressure to make guanxi-based decision. Moreover, our findings also suggest that managers could recruit employees with good guanxi and high performance, but they need to avoid recruiting employees with good guanxi but low performance.
Key words: guanxi, guanxi beneficiary, guanxi exerciser, performance, resource allocation, equity, guanxi-based decision
摘要: 关系型决策往往涉及关系行使人和关系受益人两大主体。先前研究很少考察关系受益人的非关系因素对关系行使人决策结果的影响。为了弥补这一缺陷,通过一系列的实验室实验来检验关系受益人的绩效水平对关系行使人资源分配结果的影响。四个组内实验设计重复验证了如下结果:当关系受益人绩效明显低于同伴时,关系行使人会照顾关系受益人,并做出对关系受益人更有利的不公平资源分配;然而,当关系受益人绩效明显高于同伴的时候,关系行使人不会照顾关系受益人,并做出更为公平的资源分配。这说明只有当人们处于明显劣势的时候,关系才会在资源分配过程中起到一定的补偿作用。研究结果有助于理论界和实践界更好地理解关系型决策过程。
关键词: 关系, 关系受益人, 关系行使人, 绩效, 资源分配, 公平, 关系型决策
CLC Number:
C936
卫旭华. 关系受益人绩效对关系行使人资源分配的影响[J]. 心理科学, 2017, 40(1): 129-135.
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https://jps.ecnu.edu.cn/EN/Y2017/V40/I1/129