Intelligent Machines with Faster Moral Decision-making Gain More Trust: The Mediating Role of Competence Perception

Journal of Psychological Science ›› 2022, Vol. 45 ›› Issue (6) : 1436-1442.

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PDF(542 KB)
Journal of Psychological Science ›› 2022, Vol. 45 ›› Issue (6) : 1436-1442.

Intelligent Machines with Faster Moral Decision-making Gain More Trust: The Mediating Role of Competence Perception

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Abstract

It has been found that human’s faster moral decision-making illuminates their moral characters. Considering that the speed of decision-making is an important attribute that people can perceive about the behavior of intelligent machines, this study aims to explore how the speed of moral decision-making by intelligent machines affect people's trust in them compared to humans. A 2 (decision-making speed) × 2 (decision-making content, moral vs. immoral) situational experiment shows that the presence of moral behavior lead people to trust for both intelligent machines and human beings, but faster moral decision-making increases people's trust in them only by intelligent machines. In addition, human’s competence perception of intelligent machines is found to play a mediating role between the speed of moral decision-making by intelligent machines and people's trust in them. Thus, the current research has indicated that the speed of moral decision-making by intelligent machines can affect people's trust in them, and there are different mechanisms for people's speed perception of moral decision between intelligent machines and human beings.

Key words

Intelligent machine / Decision-making speed / Moral decision-making / Trust

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Intelligent Machines with Faster Moral Decision-making Gain More Trust: The Mediating Role of Competence Perception[J]. Journal of Psychological Science. 2022, 45(6): 1436-1442
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